Privacy Policy

📅 Last updated: September 25, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

📌 Interpretation

Words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

📌 Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or voting rights.

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Joyzora.

  • Cookies: Small files placed on Your device containing details of Your browsing history.

  • Country: Refers to UAE.

  • Device: Any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Website.

  • Service Provider: Any third-party company or individual that processes data on behalf of the Company.

  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

  • Website: Refers to Joyzora, accessible from https://joyzora.com.

  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service

📌 Types of Data Collected

🔹 Personal Data

While using Our Service, We may ask You to provide Us with personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Shipping Address

  • Usage Data

🔹 Usage Data

Usage Data is collected automatically when using the Service and may include:

  • Your Device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages visited, time spent, and visit timestamps

  • Unique device identifiers and other diagnostic data

When accessing the Service via a mobile device, additional data may be collected, including:

  • Device type and unique ID

  • Mobile operating system

  • Mobile browser type

  • IP address and diagnostic data

We may also collect information from Your browser whenever You visit our Service.

We use cookies and similar tracking technologies to:

  • Recognize and remember Your preferences and settings when You return to our site

  • Keep Your shopping cart and checkout process functioning properly

  • Understand how You interact with our website to improve usability and experience

  • Analyze traffic and browsing behavior to identify trends and popular products

  • Measure the effectiveness of our marketing campaigns and promotional offers

  • Deliver personalized content and product recommendations

  • Enable secure login and fraud prevention

We use Personal Data for:

  • Providing and maintaining the Service

  • Managing Your Account

  • Fulfilling contract obligations (e.g., order processing, shipping)

  • Communicating with You via email, calls, or notifications

  • Marketing updates and special offers (if You opt-in)

  • Handling business transfers (mergers, acquisitions, sales)

  • Analyzing trends and improving our Service

We keep Your Personal Data only for as long as it is needed to provide our Service, comply with legal obligations, and maintain smooth business operations. Some information may remain securely stored in our systems for record-keeping and safety reasons, even after You stop using the Service. 

All data is handled with strict security measures, and when transfers to other jurisdictions are required, we ensure that appropriate safeguards are in place to protect Your information. 

By continuing to use the Service, You acknowledge and agree to these practices, which are designed to keep Your data safe while allowing us to serve You better.

If You wish to delete Your Personal Data, You can do so by either:

  • Submitting a request through Your Account settings
  • Contacting Us directly via the provided support channels
 

Please note that while we will honor Your request, certain information may still be securely retained to meet legal requirements, resolve disputes, or ensure the smooth operation of our Service. This limited retention is carefully managed and does not affect Your privacy or security.

Your Personal Data may be disclosed:

  • During Business Transactions (e.g., mergers, acquisitions)

  • For Legal Requirements (court orders, regulatory compliance)

  • For Security & Protection (fraud prevention, public safety)

We take the security of Your Personal Data seriously and use a combination of technical, administrative, and physical safeguards to protect it. These include:

  •  Encryption: Sensitive information (such as payment details) is encrypted during transmission using Secure Socket Layer (SSL) technology.
  •  Secure Payment Processing: All transactions are handled through trusted third-party payment providers who comply with PCI-DSS (Payment Card Industry Data Security Standards).
  •  Access Controls: Only authorized personnel with a legitimate need have access to personal information, and all access is regularly reviewed.
  •  System Monitoring: Our website is monitored for vulnerabilities and potential attacks to help prevent unauthorized access.
  •  Data Backups: Information is securely backed up to minimize risk of loss or corruption.

 
Despite these precautions, please be aware that no method of transmission over the Internet or method of electronic storage is entirely risk-free. However, we are committed to continually reviewing and updating our practices to keep Your data as safe as possible.

Our Service is not intended for children under 16 years old. We do not knowingly collect data from minors. If a child provides us with Personal Data, parents/guardians should contact us for its removal.

Our Service may contain links to external websites. We are not responsible for their content, privacy policies, or practices.

We may update this Privacy Policy periodically. Any significant changes will be notified via email or a notice on our website.

You are encouraged to review this policy regularly.

For any questions regarding this Privacy Policy, You can contact us:

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